Privacy Policy

Last updated: December 12, 2024

Your Privacy Matters

At Labelr, we take your privacy seriously. This Privacy Policy explains how IoTCrazy Technologies Inc. ("we," "us," or "our") collects, uses, and protects your information when you use our desktop label design software.

1

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you create label designs or contact customer service:

Label designs and content you create
Communications and correspondence with us
Feedback and support requests

Local Data Storage

Labelr is designed with privacy in mind. All your data is stored locally on your device:

Design Files

All label designs saved in secure local storage

Templates

Custom templates stored locally

Settings

Preferences stored on your device

No Cloud Storage

Designs never uploaded to servers

Information We Collect Automatically

When you use our software, we may automatically collect certain information:

Device Info:
Operating system version, hardware specifications
Usage Stats:
Feature usage statistics to improve the software (optional, can be disabled)
Crash Reports:
Anonymous error logs to help us fix bugs (optional)
2

How We Use Your Information

We use the information we collect to:

Provide and maintain the label design software
Improve and optimize the software's performance
Respond to your support requests and communications
Send you important updates about the software
Analyze usage patterns to develop new features
Ensure the security and integrity of our software
3

Sharing of Information

We may share information we collect in the following limited circumstances:

With service providers who assist us in operating our business (e.g., payment processors for license purchases)
In response to legal requests if required by applicable law or legal process
To protect the rights, property, and safety of Labelr, our users, or others
With your explicit consent or at your direction
Important

We never sell your personal information to third parties. Your label designs remain on your local device and are never transmitted to our servers.

4

Data Security

Labelr takes reasonable measures to help protect your information:

Local Storage

All design data stored locally, reducing network-based threats

Encryption

Sensitive transmissions use SSL/TLS encryption

No Cloud Dependency

Designs never leave your computer unless exported

Regular Updates

Security patches to address vulnerabilities

Note: No security system is impenetrable. We cannot guarantee absolute security. If you believe your data has been compromised, please contact us immediately.
5

Your Choices and Rights

Design Data

You have complete control over your label designs. You can delete, export, or backup your designs at any time through the application. Deleted designs are permanently removed from your local database.

Analytics and Telemetry

You can opt out of anonymous usage statistics and crash reporting in the application settings. This will not affect the core functionality of the software.

Data Portability

You can export your designs in multiple formats (PNG, PDF, JSON) at any time. Your data is yours to keep and transfer.

6

International Data Transfers

Labelr is operated by IoTCrazy Technologies Inc. Since your data is stored locally on your device, international data transfers are minimal. Any data transmitted for license validation or support purposes may be processed in jurisdictions where our service providers operate.

7

Children's Privacy

Labelr is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13 without parental consent, we will delete that information promptly.

8

Changes to this Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the application or via email. The "Last updated" date at the top indicates when it was last revised.

Your continued use of Labelr after changes constitutes your acceptance of the updated terms.

9

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights:

Access your personal information
Correct inaccurate information
Delete your information
Data portability

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

IoTCrazy Technologies Inc.

[email protected]
Contact Support

Questions About Your Privacy?

If you have any questions about this Privacy Policy or our privacy practices, please don't hesitate to contact us.

Contact Us Back to Home